This is a list of common error codes you may see when trying to send a document to QuickBooks. If you are unfamiliar with how to do something specific, please refer to help articles or support staff at QuickBooks.
| Error Code | How To Fix |
| This invoice number already exists in QuickBooks. Please update or remove the invoice number to sync. | An invoice with this number already exists in QuickBooks. Please update or remove the invoice number to sync. |
| This document's date falls in a closed period in QuickBooks. Please open the period or skip this entry. | The document's date falls in a period marked closed in QuickBooks. You can either skip this document or open the period again in QuickBooks. |
| This document cannot be synced with no line items. If line items exist, please resubmit the document to AI. | We cannot push a document without any line items. If there are line items on the document that were not extracted, you can resubmit the document to AI to be extracted. |
| This document has a negative amount and can't be synced. Please correct the amount and try again. | Check the total on the document. If it shows a negative, please correct to a positive amount. |
| This invoice number is too long. QuickBooks allows a maximum of 21 characters. Please shorten it and try again. | You will need to reduce the invoice number to 21 characters or fewer |
| The vendor, COA or customer tied to this transaction has been deleted in QuickBooks. Please restore it and try again. | Check to ensure that the vendor, chart of account or customer is in QuickBooks and not deleted. Restore or update the entity in QuickBooks then sync the document again. |
| We couldn't find the vendor, COA or customer in QuickBooks. Please refresh your account list and try again. | There is no such vendor, chart of accounts or customer that exists in QuickBooks. Refresh the account list and try again. |
| Your document synced successfully, but the attachment didn't go through. Please try re-attaching the file. | The attachment was invalid. You will need to upload an accepted file type. |
| A line item has been mapped to an unsupported account in QuickBooks. Please correct the mapping and try again. | There was a line item that was mapped to an unsupported account in QuickBooks. You will need to correct the account mapping to sync. |
| Your QuickBooks connection has expired. Please reconnect QuickBooks and try again. | Your QuickBooks connection either expired or was disconnected. Reconnect inside clickBACON. |
| Your QuickBooks account appears to be locked. Please contact QuickBooks to resolve this. | This generally happens when your trial has ended or there is a subscription issue. Please speak with the support team at QuickBooks. |
| QuickBooks is temporarily unavailable. Please try again in a few minutes. | QuickBooks was temporarily down or slow to respond. Please try again later. |